[0.] Editorial

Authors: Dinesh Katre, Torkil Clemmensen

[1.] A Human Work Interaction Design (HWID) Case Study in E-Government and Public Information Systems

Author: Torkil Clemmensen

[2.] Expert Usability Evaluation of 28 State Government Web Portals of India

Authors: Dinesh Katre, Mayankana Gupta

[3.] Towards Understanding E-Government with Older People and Designing an Inclusive Platform with them - Preliminary Results of a Rapid Ethnographical Study

Authors: Valeria Righi, Sergio Sayago, Josep Blat

[4.] Narrative Interaction as Means for Intuitive Public Information Systems

Authors: Günther Schreder, Karin Siebenhandl, Eva Mayr, Michael Smuc, Manuel Nagl

[5.] Designing Accessible Public Information Systems - An Interactive Tourism Office

Author: Pedro Campos

[6.] Designing Usable e-Government Services for the Citizen - Success Within User Centred Design

Authors: Fraser Hamilton, Pete Pavan , Kevin McHale