[1.] Evaluating European Ministries' Websites

Authors: Michail P. Ataloglou, Anastasios A. Economides

[2.] A User-oriented Policy for ICT Acceptance: The ‘Relative Utility’ Approach

Authors: Pieter Verdegem, Pascal Verhoest

[3.] Trends, Topics and Under-Researched Areas in CRM Research - A Literature Review

Authors: Olof Wahlberg, Christer Strandberg, Håkan Sundberg, Karl W. Sandberg