[1.] To Judge Access - A User Centred Approach

Author: Olof Nilsson

[2.] Identify User Profiles in Information Systems with Unknown Users - A Database Modelling Approach

Author: Lars-Erik Axelsson

[3.] Gaps Between Intended and Actual Use - Turning Problems into Opportunities in Health Informatics

Authors: Alf Westelius and Mats Edenius

[4.] Information Systems for e-Government - A Case in the Hellenic Ministry of Education (Informative paper)

Authors: Sofia Angeletou, Athanasios Giannakakos, Evangelos Klaroudas, Michalis Mauriopoulos, George Mayritsakis, Ioanna Mousourouli, Spiros Sirmakessis